Frequently Asked Questions
Does it need batteries?
Yes, SnugMoo includes a battery compartment so your plush can come to life with its adorable running motion.
How big is the bear?
SnugMoo is approximately 40 cm, making it the perfect cuddle size for kids, gifts, or display.
How long does shipping take?
Orders are typically delivered within 5–9 business days. Delays may happen during busy seasons.
What is your return policy?
We offer a 30-day return policy. If you're not satisfied, contact us within 30 days of delivery.